Terms of service

Please read through our Terms and Conditions and feel free to voice any issues that may arise. It is also important to let us know of any Terms and Conditions, or expectations, of your own that you would wish to be included before work begins.

1. Our estimates are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed with the client and a separate revised or extra contract quotation provided.

2. Working Arrangements: All prices estimated are calculated based on free access and unimpeded working during our normal working hours (8 am – 4 pm Mon – Fri), unless otherwise agreed.

3. Both Contractor and client to agree practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.

4. Free access is required for delivery of building materials, plant, machinery and skips etc.

5. All building and any other materials provided by the main contractor or their sub-contractors remain the property of Millennium Contracts Ltd until full and final payment is received via Bank Transfer, cleared cheque or cash (see item 8). Access to and collection of used or unused building materials, equipment and plant etc. remains in place until full final payment has been received as cleared funds.

6. Accepting an estimate, either verbally or in writing, and agreeing to the commencement of works will allow these terms and conditions to come into effect.

7. Payment can be made via Bank Transfer. Credit and Debit card payments can be arranged via a secure link but this would be at an additional surcharge of 2.99% to access this facility.

8. Payment in full is due upon completion of the contract and presentation of the associated invoice. Part payments, interim payments and deposits will be agreed prior to commencement of works or during the contract duration. Interest will be charged on all invoices unpaid at 8th day after the invoice date at the rate of 2.5% per month plus a collection costs incurred.

9. Insurance and Public Liability: Public Liability Insurance is no less than 5Million by Direct Line Insurance  All usual general building practices are covered within our insurance policy.

10. All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential.

11. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated cost may be revised to reflect the situation at hand.

12. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 24 months, and materials in accordance with manufacturers’ warranty periods, both of which will only come into effect when ownership transfers upon full payment of the final invoice. Our guarantee covers all new work and new materials used in construction or repairs but does not guarantee the integrity of any existing structures, materials, or decorations. In the event of a failure beyond the guarantee period
we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee.

13. Extras will only be undertaken further to both full discussion with the client, and, verbal or written agreement, and charged at the agreed rate.

14. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and confirmed in writing. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.

15. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible considering weather conditions and availability of specialist materials and unforeseen circumstances etc.